Lotto8 settles every betting market in accordance with the official result declared by the relevant sporting or event governing body, or by an official source recognised by Lotto8. Bets placed after the publication of the outcome or after an official decision affecting the result may be void. If a market is not decided before the end of normal playing time, Lotto8 will settle the market on the basis of the regular duration unless the market description specifies otherwise. Markets that are subject to additional periods, such as overtime or shootouts, are settled in accordance with the market description unless explicitly stated otherwise.
Lotto8 uses official results as the primary basis for settlement. In the absence of an official source, Lotto8 may rely on independent verification or internal statistics if necessary. Lotto8 reserves the right to modify, adjust, or reverse settlements if an official result differs from the result used at the time of bet acceptance, or if an event is declared void, suspended, or annulled by the governing body.
If an event is cancelled, void, or postponed, Lotto8 reserves the right to void or settle bets in accordance with the market description and official guidance. Where an event is resumed or completed within the period specified by Lotto8, bets on markets that remain valid shall be settled accordingly. If the event is abandoned and not resumed within the prescribed window, settlements shall be based on the available result at the time of abandonment.
Where a Video Assistant Referee (VAR) decision alters the information available at the time of bet placement, bets placed between the original incident and the final VAR decision may be voided unless the change does not affect the odds of the specific bet offer. Bets on unrelated offers that are not impacted by the VAR decision shall stand. Lotto8 may reverse settlements if the final official decision differs from the outcome used at bet acceptance, provided the decision is communicated before the conclusion of the match.
Odds displayed to customers are presented to two decimal places. Total odds are calculated using a sixth-decimal precision, while the total winnings are truncated to two decimal places. Any discrepancy observed results from standard rounding rules. The maximum period between initial settlement and potential re-settlement of a betslip is 30 days.
Lotto8 supports prematch and live bet formats as follows: 2x25, 2x30, 2x35, 2x40, 2x45, and 3x30. If a match duration falls outside the range of 50 to 90 minutes, all markets for that event are void. For the 3x30 format, halftime duration is calculated as total match duration divided by two. Lotto8 does not assume responsibility for unanticipated format changes; such risk is borne by the customer during registration and consent to the terms.
Outright markets (short-term and long-term) operate under a Play-or-Pay rule: bets on listed participants stand even if a listed participant cannot participate for any reason. Head-to-head (H2H) markets are excluded from this treatment; if a listed participant is replaced by another participant from the same team, team-based markets survive, while individual-market bets on the replaced participant may be void.
First goalscorer, last goalscorer, and anytime goalscorer bets apply to regular time unless otherwise stated. Own goals, as determined by official authority, are treated as non-scorers where applicable. If a player never features, corresponding scorer bets are void. If a match is abandoned after a scorer has occurred, bets on the first scorer remain valid and bets on the last scorer may be void.
Lotto8 does not permit multiple bets within the same event to affect each other unless a Bet Builder feature is used. Bets placed in violation of this rule may be cancelled, even after a result has been determined.
In events resulting in a dead heat, winnings and losses are shared among successful contracts in proportion to the number of winners. In multi-winner markets, only contracts tied beyond the last winning position are affected. If the first and second positions are both shared, the distribution follows the standard pro rata approach for the remaining places.
Customer claims regarding bets must be submitted within seven days of the event’s original start time. Complaints should be directed to Lotto8 support channels. If a claim is not raised within the period, it may be denied. Lotto8 will provide a written response with the outcome of the review following receipt of the claim.
